We provide web hosting services to many clients. We have gone to great lengths to make available support resources that will assist you in your online endeavor.

Announcements - This is where we will post vital information about topics we think you should know about, such as server upgrades or downtimes - be sure to bookmark this page!

Online Support Manual - We have put many hours into the development of our Online Support Manual. This manual is very extensive and covers every aspect of your web hosting account. We ask that all our members utilize this manual prior to contacting our Technical Support staff. We recommend that you bookmark it for convenience. NOTE: This manual is copyright protected.

In the event that you are unable to find the information you need within our manual, you can receive assistance from our Technical Support staff. However, we ask that all requests for technical support be submitted to us using the Technical Support Request Form. We recommend that you bookmark it for convenience. Sending requests using any other method will delay our response to you and it is possible that you will be asked to complete the form prior to us assisting you.

It is not our normal practice to provide technical support for 3rd-party software, scripts, etc. Our Software Support page will assist you in finding the support you need for these types of requests. Please refer to this area, where you will find links that will provide you with assistance for 3rd party software, cgi scripts, MySQL, html, and other software/languages that you may utilize to build your site. If you are unable to find the information that you need, please complete the Technical Support Request Form and we will do our utmost to assist you as soon as possible.

Account management is made simple utilizing the Account Management Area that corresponds to your account type. In this area you can: add new accounts, upgrade accounts, cancel accounts, register new domain names, etc.

FAQs - Here you will find links to the topic-specific FAQs that we have compiled. They contain many of the questions you might have about your account.

Payment Policies and Guidelines - Information about account payment options; our Policies; and Guidelines relative to our servers.

Western Trail Web Services

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webmaster@westerntrail.com